Under attack right now? We’ll call you straight back. Hacked?

01932 593642
Book a demo

Contact

Talk to the team.

Hacked right now? Call or request a callback and our incident team is alerted immediately. Everything else: use the form below and we’ll come back with a plan.

Call

01932 593642

Incident line and general enquiries

Email

repair@patientzerosolutions.co.uk

Never email passwords. We’ll arrange secure access.

Tell us about your setup

We’ll come back with a plan.

Step 1 of 5

What’s happening?

What’s happening?
What are you seeing?What matters most to you?

Tick everything that applies

When did you notice?

Is the site offline?

Payments or customer data?

Choose your priorities

Your stack

Platform

Hosting

Access you can provide SSH access lets our scan engine inspect the whole server: cron jobs, system users and every site. That’s where persistent malware hides, and why it gives the most thorough clean-up.

Number of sites

Servers

Existing security

Quick risk check

Five quick questions. Honest answers get you an honest plan.

  • Recent off-server backup (last 7 days)?

    Without a clean off-server copy, recovery takes longer and evidence can be lost.

  • WordPress core, plugins and themes updated in the last month?

    Outdated plugins are the most common way in.

  • 2FA on admin accounts?

    Stolen or guessed passwords stop working when 2FA is on.

  • Any nulled / pirated plugins or themes?

    No judgement: it is a very common source of infection.

  • Shared hosting with other sites on the same account?

    One infected site can reach every other site on the account.

Your details and next step

Preferred next step

Never send passwords here. We’ll arrange secure access with you.

Get protected

Incident line

Under attack? We’ll call you straight back.

Leave three details and our incident team is alerted immediately. Or call now on 01932 593642.

Never send passwords here. We’ll arrange secure access with you.

Start full emergency triage